FAQ — Eonquietude EQ

Do you accept returns?  
Only for items that arrive damaged, defective, or incorrect. Contact me within 7 days of delivery.

How long does shipping take?  
Most items ship within 3–7 business days after creation. Delivery times vary by region. Tracking is provided for all orders.

Where do orders ship from?  
Fulfillment partners may ship from the U.S. or international locations depending on where stock is available.

How do I track my order?  
Once your order ships, you’ll receive an email with your tracking link.

Can I change my order after it’s placed?  
Because items are made to order, changes are not always possible. Send a message as soon as possible and I’ll do my best.

What if my item arrives damaged?  
Send a photo and your order number through the Contact page. I’ll take care of you.

Will my items arrive at the same time?  
Not always. Some products ship separately depending on fulfillment facility.

Where can I get updates or new drops?  
You can follow EQ’s Spotify page or check back here for quiet releases and new pieces.